Another important role of this service is to involve individuals and groups by providing easy access to assistance, so as to be able to intervene at an early stage of the abuse phenomenon.
Psychologists, lawyers, educators and social workers answer every request within a maximum of 24 hours. The counselling provided works closely with other existing public and private services.The Villa Maraini web site offers numerous links to other initiatives in the field of harm reduction and drug dependency.
An on-line library is also available, so that material containing information on drug and alcohol dependency can be downloaded and disseminated.